Reviews
very quick excellent service
I purchased a crystal spiral chandelier from Klight. When we received the package we checked the parts according to the instruction sheet. There was 162 crystal balls with a 162 crystal strings. We won’t going to use the light immediately and we’re happy that the parts were there. When we eventually hanged the fixture. The silver fixture to which the crystals get attached to had 9 extra hooks. And the instruction for that part was cut off and out so nobody not the retailer nor us would have known better until such time as it was installed. We tried to be civil and politely request the crystals that were missing only to be shuffled from pillar to post and when somebody eventually decided to take accountability for the complaint. We were told that it’s out of guarantee, we need to pay for somebody to come out and check the fixture and installation. What’s gonna change if there is missing 9 crystals and it’s not reflecting on the instruction sheet? We then were lied to that they no longer stock the chandelier and they don’t have the complete instruction sheet when today 02 February 2025 they advertised one of there chandeliers and lo and behold, my chandelier is right there in the background 😡😡😡 Why are they lying, we pay an arm and a leg for so called quality and actually there is no quality or service. Very disappointing and disgusted with the service. Would never recommend anyone to purchase their products 😡😡
excellent service
EFFICIENT SERVICE OVERALL
Always a pleasure to deal with Sarah, Awesome service and assistance, Keep rocking!
you’ve got an urgent order? speak to Cynthia.
Excellent service ma’am.
Always helpful, timeous replies – Always the friendliest! Thanks Cynthia and Alreze!
Fantastic efficient service, thank you.
Thanks Dimarie for your great service
You always there to walk the extra mile with your customer
I would like to take this opportunity to thank you on the excellent customer services we received throughout the year and wish you a happy festive season with all your loved ones
thank you.
My wife, Maya, and I, Simov, from African Merino Trading visited K.Light in Midrand at 15.30 on Friday, 22nd Nov.
Ms Cynthia Dibetsoe was the person assisting us.
Ms Cynthia proved to be an outstanding professional with exceptional work ethics and personality!
Despite the insufficient time left to the end of the working hours we walked away with a chosen chandelier (Balerina), with arranged outlet to purchase it from in Pretoria and a confirmed (and reserved) unit at K.Light store.
What more could one wish for?
Yes, I forgot to mention the great vibe and energy which was gifted to us at departure!
Well done and keep it up, Ms.Cynthia!
Please visit us in Pretoria, we want to show you the chandelier in action.
Simov – 083 41 31 926
Dimarie has been outstanding with our client who visited the showroom yesterday. I also experience the best service always and am very pleased with her superb service. Subsequent to her exceptional treatment of our client he confirmed the new order immediately. your range and products are of a higher quality and variety of what is available in the market and i therefore have chosen KLIGHT as the supplier for my own house.
Its a pleasure dealing with Klight, Cynthia, Claudette
Sarah is extremely helpful and efficient.
Cynthia is amazing I would give a10 star
This lady she always goes out of her way.
Thank you so much for you service
Absolutely amazing
Sarah is extremely helpful and always willing to go above and beyond!
Thank you for always being pleasant and of service! Keep up the good work!
Sarah is extremely helpful and efficient.
Always a pleasure to see her when she come to visit.
Thank you for the awesome service!
Very good service, thanks Cynthia
Very helpful, and quick to respond
Great customer service
Great service
Cynthia is always a pleasure to work with. (”,)
EXCELLENT SERVICES!!
CYNTHIA IS A GREAT SALES PERSON TO WORK WITH, ALWAYS HELPFULL AND QUICK.
Thanks for the quick turnaround on my request.
Always prompt and professional
Dimarie
Thanks for your great and friendly Service
Much appreciate
Cynthia is always helpful, friendly and goes out of her way if she can.
Thanks so much Cynthia – always a pleasure dealing with you!!
Cynthia is so lovely and always such a great help. She always helps us at liteman
It’s Awesome to have Sarah in our care, always on time with quoting goods.
sending us updates, on new stock. And very Efficient.
So much to say all I can say Sarah is worth 10 Stars.
Quick response and excellent service
Cynthia is friendly and professional. Thank you very much for your assistance.
Sarah and Tammy are wonderful, always offering great solutions.
Thank you and continue with the excellent work.
You guys Rock!!!!
Cynthia ia super helpful, friendly and professional!
Always a pleasure working with You
Thank you Cynthia for being very quick to assist and for being very informative
Sarah is so helpful & friendly
THANK YOU SHARA very helpful
Sarah is absolutely amazing.
Efficient and helpful and I will not be able to order without her expertise and amazing Service.
Top Service
Fast Speedy Service
Excellent and quick service from Cynthia
Excellent always!
Cynthia is the best. She is so friendly and gives fast and diligent service. Thank you Cynthia.
What an outstanding service that I always receive from Cynthia. Extremely friendly, exceptional product knowledge and costumer service . Nothing is ever too much or inconvenience to her, goes all out and beyond . Thanks Cynthia, you are truly a treasure.
Thank you Lisa for your outstanding services and warm reception throughout the time that we have worked together. We at Lumens House of Lights would like to wish you good luck for your future endeavors and may the almighty guide you every step of the way! Keep well, and light it up 🙂
Lisa is a super star, thank you for your always excellent service 🙂
Very helpful
Fast and Effective
Friendly and efficient
Dimarie is so helpful and a pleasure to deal with!
Fast Speedy Service
Very good service, Cynthia, thank you
Excellent Service Dimarie, Keep it up!
Always a pleasure working with K Light and their staff! Cynthia and the warehouse team always go out and beyond!
Seamless and Professional
Very good and kind sales representative
Unfortunately there is no 10 star option:) I would have given all 10 star rating L’s to Dimarie. Awesome service and quick response L’s an understatement
best sales lady
CYNITHA AND ANIKA, ALWAYS VERY HELPFUL.
GREAT SERVICE, NO STRUGGLE WITH OUR ORDERS .
Excellent service…Sarah is always ready to assist and help when needed.
Sarah is really amazing to work with and nothing was too much trouble.
Sarah is really amazing to work with and nothing was too much trouble.
Great service as always
Cynthia is a champion
Excellent service.
always outstanding service….thank you !!!
Great Service Thank you
Cynthia is awesome to work with!
Sarah is extremely professional and responsive. An incredible rep for the brand.
Cynthia is wonderful and always helpful.
Stellar service as always.
Absolute pleasure working with Sarah! Always providing the best service and assistance
Always a pleasure to deal with Cynthia & K Light on a whole.
Service always great
Cynthia is always willing to help and quick to it as well. I really appreciate Cynthia!
Dimarie is always on top of her game👌🏻👌🏻👌🏻
Very good service from Dimarie and Cynthia
Thank you Priscilla for looking after us and making every engagement seamless!
Good service
Cynthia always gives excellent service.
Cynthia was extremely helpful and I appreciate her prompt friendly response
Thank you for engaging
Thus far very happy, await the products ordered to confirm quality at the price point.
I would like to thank Cynthia for a great service that she has provided me with and always kept me updated with everything excellent service thank you
i will like to say Cnythia you are the best and you are a Star your advise with the lights make life issy and to order the correct lights
KEEP IT UP
Excellent service always experienced!
Products offered are up to date with latest trends!
Overall good service from Cynthia
Cynthia has been outstanding since day one and the assistance she offers our clients whom we refer to K light’s showroom has been magnificent. We get more orders due to her brilliance.
Always exceptional and goes out of her way to please her clients.
My Experience With K Light Has Being Expectional Thus Far .
My Reference Has Being Sarah And Thus Far She Has Produced Quality Service Time And Time Again !
#TeamDurban
Great service 👏
Cynthias response time is excellent. It is highly appreciated
excellent service
Lisa Shultz is my internal rep who always attends to my requests. I’ve worked with her for years and she’s never let me down. She’s always on top of my requests and I receive her replies instantaneously. She’s very attentive to my emails and is always very helpful and friendly. Indeed, all the internal sales ladies I’ve worked with are more than super. Very clued up on K-Light products and always prompt, helpful and friendly. Really enjoy working with them all because, they truly make my job easier 🙂 Keep up the good work. It doesn’t go unnoticed.
Cynthia is amazing.
Very Profesional and accommodating….
Sarah has been the best sales rep, attends to us immediately with the best service
Cynthia has to be the most friendly & dedicated sales Rep of our time. Best Service indeed!
Keep on doing what you do best cos you are the best!
I always get the best service from Cynthia. From updating me about new stock that has arrived to making sure that I get the right information weather positive or negative. I love k light’s service
Cynthia is excellent>
I have the privilege to work with Cynthia Dibetsoe, She has assisted us with fantastic service and exceptional product knowledge.
We are grateful to work with Cynthia.
Keep making your customers smiles.
Cynthia is a very accommodating and helpful
Cynthia always gives prompt service and timeous advice on back orders.
We have not dealt very often however, the past two occasions that we dealt with K-Light. Cynthia has been very helpful and prompt in everything that she does.
Thank you Cynthia
Great service
Cynthia is always on the ball
Keep it up!!
Always a plesaure dealing K-Light
Service Great and always willing to help
thank you for the help – 🙂 happy client
Excellent service is and has always been experienced from Cynthia and the entire Klight team from sales staff to warehouse staff.
Thank you, it is an absolute pleasure dealing with Klight.
Keep up the great work!
Thank you, Lisa, for your great service.
Happy to deal with Cynthia, efficient, get exactly what I ask her for
Great range, wonderful people
Outstanding service
Some of the most efficient and reliable people i have worked with.
Good Service
Excellent service from Sarah KZN always goes beyond to assist
Great service and everyone is so helpful.
Cynthia always assists me, never have any problems. Always friendly.
I am delighted to express my gratitude for the outstanding service provided by Cynthia! Her professionalism, attentiveness, and friendly demeanor made my experience truly exceptional. Cynthia went above and beyond to ensure my satisfaction. Her expertise and dedication to customer service is truly commendable. I couldn’t be more pleased with the level of support I received. Thank you, for turning what could have been a stressful situation into a seamless and positive experience!
best service ever
It is always a pleasure to have Sarah call on us. I look forward to her visits, with her friendly smile and chats as well as her expert advice. Tammy is also super-efficient and I never wait for a reply mail from her. Excellent team! Thank you!
She is the best sales lady by far that i ever worked with . She is patient, she respects her clients and she goes all out to help.
Quick turnaround times